The future of business communication is unified. Learn why converging Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems is a game-changer for SMBs looking to thrive in a remote-friendly, cloud-powered world, and what steps to take to make that transition smoothly. The business world is shifting quickly, and cloud-based tools are at the center of […]
Integrating UCaaS and CCaaS: A smarter approach to business communication
Best practices for securing your hybrid office’s online communications platforms
Today, many businesses employ remote or hybrid work setups, relying on comprehensive communication and collaboration platforms to accomplish tasks and exchange information. Unfortunately, many malicious actors have identified these central hubs of data to be worthy targets for cyber attacks. To minimize risk, businesses should follow the tips outlined below: 1. Place emphasis on employee […]
